Privacy Policy

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1. Who We Are

This Privacy Policy explains how the website slotravecasino.nz (the "Website", "we", "us") collects, uses, holds and discloses personal information in accordance with the New Zealand Privacy Act 2020 (the "Privacy Act") and its 13 Information Privacy Principles (IPPs), which govern how agencies may handle personal information in New Zealand.

The Website is an independent informational and affiliate review site that publishes reviews, guides and commentary about the Slotrave gaming platform for readers in New Zealand. We are not a gambling operator: we do not open gaming accounts, hold player funds, accept deposits, process payments or verify player identity. Those activities are carried out solely by the operator of the Slotrave platform, which is based overseas and is an independent agency responsible for its own handling of your personal information under its own privacy terms. For any questions about this Policy, contact us at support@slotrave.com.

2. What Personal Information We Collect

We collect personal information only where it is necessary for a lawful purpose connected with our functions (IPP 1), and we collect it directly from you or your device (IPP 2). The information we may collect is limited to:

Technical and browsing information: IP address, browser type and version, operating system, device type, language settings, screen resolution, referring page, the pages you visit and the date and time of your visit.
Information stored through cookies and similar technologies (such as localStorage), as described in our Cookie Policy.
Information you choose to give us when you contact us by email — your email address, your name if you provide it, and the content of your message.

We do not collect sensitive information, financial information or identity documents, and we do not ask you to create an account on this Website.

3. Why We Collect It (Purposes)

We use personal information only for the purposes for which it was collected, or directly related purposes, consistent with IPP 10. Those purposes are:

operating the Website, delivering its content and keeping the service secure and functioning correctly;
responding to enquiries you send us by email;
producing aggregated, non-identifying statistics about how the Website is used, where you have accepted the relevant cookies;
detecting, investigating and preventing misuse of the Website; and
complying with our legal obligations under New Zealand law.

4. Lawful Basis Under the Privacy Act

Unlike some overseas privacy regimes, the Privacy Act 2020 does not require a separate "legal basis" for each processing activity. Instead, all of our handling of personal information must comply with the 13 IPPs. In summary: we collect only what is necessary (IPP 1), directly and transparently (IPPs 2 and 3), by lawful and fair means (IPP 4); we store it securely (IPP 5); we keep it accurate (IPP 8) and no longer than necessary (IPP 9); and we use and disclose it only as permitted (IPPs 10, 11 and 12). Where we send you any commercial electronic messages, we do so in accordance with the Unsolicited Electronic Messages Act 2007: only with your consent, always identifying ourselves, and always including a functional unsubscribe facility so you can opt out at any time.

5. Cookies

The Website uses a small number of cookies and localStorage entries. Where information collected through these technologies can identify you (for example, an IP address combined with browsing activity), it is personal information and is handled under this Policy. Full details of what we set, why, and how to accept, reject or delete cookies are in our Cookie Policy.

6. Sharing and Overseas Disclosure (IPP 12)

We do not sell personal information, and we do not disclose it to third parties for their own marketing. We may share limited technical information with service providers who host, maintain or help us analyse the Website. Where a provider merely stores or processes information on our behalf, it is treated as our agent under the Privacy Act and we remain responsible for that information.

Some of our providers are located outside New Zealand. Before disclosing personal information to a foreign person or entity, we comply with IPP 12: we disclose it only where we reasonably believe the recipient is subject to privacy laws that, overall, provide comparable safeguards to the Privacy Act 2020, is subject to binding contractual protections to the same effect, or is otherwise permitted to receive it under the Act — or where you have expressly authorised the disclosure after being informed that the protection may not be comparable.

7. Retention (IPP 9)

We keep personal information no longer than is required for the purposes for which it may lawfully be used. As a guide: technical and browsing information is retained for up to 12 months; email correspondence is kept for as long as needed to deal with your enquiry and for a reasonable period afterwards in case of follow-up; cookie and localStorage data is retained for the periods stated in our Cookie Policy. Information that is no longer needed is deleted or irreversibly anonymised.

8. Security (IPP 5)

We take reasonable safeguards to protect personal information against loss, misuse and unauthorised access, use, modification or disclosure. These include TLS encryption of connections to the Website, restricted access to any correspondence we hold, data minimisation, and reputable hosting infrastructure. If a privacy breach occurs that has caused, or is likely to cause, serious harm, we will notify the Office of the Privacy Commissioner through its NotifyUs service and notify affected individuals as soon as practicable, as required by Part 6 of the Privacy Act 2020.

9. Your Rights and How to Complain

Under the Privacy Act you have the right to:

Access (IPP 6): ask us to confirm whether we hold personal information about you and to receive a copy of it;
Correction (IPP 7): ask us to correct information you believe is wrong or, if we do not agree to correct it, to attach a statement of the correction sought;
Opt out of marketing: unsubscribe from any commercial electronic message we send, at any time, using the unsubscribe link, in accordance with the Unsolicited Electronic Messages Act 2007.

To exercise any of these rights, email us at support@slotrave.com. We will respond as soon as reasonably practicable and in any event within 20 working days, as the Privacy Act requires. We will not charge you for making a request.

If you are not satisfied with our response, or you believe we have interfered with your privacy, you may complain to the Office of the Privacy Commissioner (OPC), which is the independent authority for privacy complaints in New Zealand: privacy.org.nz, PO Box 10094, Wellington 6143, phone 0800 803 909.

10. Children and the 18+ Requirement

The Website, and the gambling services it describes, are strictly for persons aged 18 years or over. We do not knowingly collect personal information from anyone under 18. If we become aware that a person under 18 has provided us with personal information, we will delete it without delay. Parents and guardians who believe a minor has contacted us can write to support@slotrave.com and we will act promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law, guidance from the Office of the Privacy Commissioner, or changes to the Website itself. The current version will always be published on this page, together with the date of the most recent update shown above. Significant changes will be highlighted on the Website where practicable.

12. Contact

Questions, access or correction requests, and privacy concerns can be sent to support@slotrave.com. Please include enough detail for us to identify the information concerned and verify that the request relates to you. You can also read our Terms of Use and Cookie Policy for more information about how the Website operates.